Our opening hours have changed due to the current situation, but you can always check it on our "CONTACTS" page that is up to date or on Google!

At the moment it's just the two brothers managing both situations, including all the photo and video creation, and for that we sincerely apologize if we are still unable to respond to your message in a timely manner.

Our business is privileged by the fact that it is a family business managed by two brothers with production almost entirely handmade. For this reason, we are not currently looking at franchises or partnerships to resell products. But if you consider your idea pertinent, we will be happy to hear from you. You can send it to us using the contact form on the "CONTACTS" page.

At the moment we are just the two brothers managing the social networks, including all the creation of photography and video, in addition to all the management of the stores, creation of flavors, logistics, among other tasks. Therefore, we sincerely apologize if we are still unable to respond to your message in a timely manner.

We have a selection of permanent flavors, as well as seasonal/special flavors that rotate with the season and special dates. To discover our selection, visit our MENU.

Darchite is responsible for creating the ice cream flavors, while Jimite is responsible for the donut flavors

Our concept arises precisely because we have become vegan. Therefore, all products in our space, from ice cream to donuts, are 100% vegan. Not only that, but also to ensure that everything is of plant origin, we practically produce all the components of our products from scratch!

We wish we had more options but at the moment, all of our donuts contain gluten. However, we do have ice cream available that DOES NOT contain gluten directly. Yes, there may be cross contamination, which will be at your discretion and depending on the severity of your intolerance/allergy. For more details, you can consult our menu where we have allergens available, according to the guidelines for catering.

Since we use only 100% plant-based ingredients, we have to resort to alternatives that come from/contain nuts and soy. In this regard, our donuts all contain nuts and soy. However, we do have ice cream available that DOES NOT contain nuts and soy directly. Yes, there may be cross contamination, which will be at your discretion and depending on the severity of your intolerance/allergy. For more details, you can consult our menu where we have allergens available, according to the guidelines for catering.

Our menu consists of permanent flavors and other seasonal/special ones. Even the permanent ones can always be temporarily or indefinitely removed from the menu! Whenever we release seasonal donuts, these are seasonal dependent and may also depend on seasonal fruit. In the case of special donuts (e.g. Christmas), these are limited editions and are only available during a specific time period.

*Due to the high number of calls we receive, we are unable to accommodate all bookings via telephone. Please make your reservation preferably through our website* Bookings ONLY work in advance (with an advance of 2 weeks until the evening of the previous day). For reservations, simply visit our ORDER page and place your order for the time you want and follow the steps indicated. 1. Select the products you want to reserve 2. Click on "SPECIFIC TIME" and a window with a calendar will appear 3. Choose the most convenient/desired day and time to pick up your order (if for delivery, confirm the day we pass through your area) 4. Check your order 5. Finalize your booking with payment

Due to limitations of the platform we use, it is not yet possible to add a specific box for the NIF at checkout. However, vouchers are issued in our shop on the day of booking, so if you need a NIF, you can leave it in the remarks/notes of your order!

Our production is handmade and has a huge level of complexity, and is planned the day before based on several factors, including the orders we have. For this reason, donuts run out as the day goes by and reservations are a tool we created so that everyone can guarantee their choices without having to worry about arriving later. If you have placed a pre-order on our website but are unable to come and pick it up, you can notify us by 9 AM ON THE DAY OF PRE-BOOKING so that we can find another day when you can collect your reservation. We only warn that we are not responsible for producing donuts that have been discontinued in our production. Therefore, for situations in which you forgot to notify us, unfortunately we will not be able to manage it and the order will be considered paid and picked up at the end of the day. You can always rebook with a new order for another day when it's convenient for you to stop by the store.

The only way we can guarantee your reservation is to place orders through the website with prepayment.

With the lack of definition, it is no longer possible for us to carry out deliveries either in Lisbon or abroad. But we invite you to visit us at our Restauradores store when you're passing through or if there's a pop-up in progress!

Para entregas no dia 29/12, o valor mínimo para encomenda é de 20€ e o valor de portes associado é de 5€. Estes valores são os limiares mais baixos para que a operação possa ser viável. Para encomendas superiores a 35€, os portes serão gratuitos. A morada do ponto de encontro no Porto será Praça do Dr. Francisco Sá Carneiro 100, 4350 Porto, Portugal Horário de entrega 18-19:00h Esta morada poderá sofrer alterações consoante as condições climatéricas ou outros fatores. O horário de entrega depende sempre da celeridade com a qual conseguimos embalar e sair de Lisboa. Uma vez a caminho, manteremos sempre todos informados sobre o estado das encomendas! *Dado o elevado número de chamadas que recebemos, não conseguimos acomodar todas as reservas por via telefónica. Agradecemos que efetues a tua reserva preferencialmente através do nosso website* As reservas APENAS funcionam de forma antecipada (com uma antecedência de 2 semanas até à noite do dia anterior). Para reservas, basta visitares a nossa página ENCOMENDAR/ SHOP - PICK-UP e colocar o teu pedido para a hora que pretendes e seguires os passos indicados: 1. Selecciona os produtos que pretendes reservar 2. Clica em "ESCOLHE COMO PRETENDES RECEBER A TUA ENCOMENDA" e vai-te aparecer uma janela com um calendário 3. Escreve a MORADA como: Praça do Dr. Francisco Sá Carneiro 100, 4350 Porto, Portugal 4. Selecciona o dia de entrega para o dia correspondente 5. Escolhe qualquer a hora de intervalo que referimos no horário 18-19H 6. Verifica o teu pedido 7. Finaliza a tua reserva com o pré-pagamento 8. Deverás receber um email de confirmação de encomenda. Caso não o recebas, verifica o teu spam